This Privacy Policy explains how we collect, use, and protect your personal information when you use this website.

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1. Who We Are
This website is operated by Psychic Susan.
Address: 36 Langney Drive, Ashford, Kent
Email: info@psychicsusan.co.uk

We are committed to protecting your privacy and handling your data in a transparent and secure manner.

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2. Information We Collect
We may collect the following information:

• Name

• Contact details (email address, phone number)

• Booking details and appointment information

• Any information you provide when contacting us

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3. How We Use Your Information
Your information is used to:

• Respond to enquiries

• Manage and confirm bookings

• Provide services requested

• Improve our website and services

We do not sell, rent, or share your personal data with third parties for marketing purposes.

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4. Legal Basis for Processing
We process your data based on:

• Your consent

• The need to fulfil a service (e.g. bookings)

• Legitimate interests (e.g. improving services)

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5. Data Storage and Security
We take appropriate measures to protect your personal data from unauthorised access, loss, or misuse.

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6. How Long We Keep Your Data
We only retain your data for as long as necessary to fulfil the purposes outlined above or to comply with legal obligations.

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7. Your Rights
Under UK GDPR, you have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent

• Lodge a complaint with the Information Commissioner’s Office (ICO)

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8. Cookies
This website may use cookies to improve your browsing experience. You can control cookie settings through your browser.

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9. Contact
If you have any questions about this policy or your data, please contact:
info@psychicsusan.co.uk

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Last updated: June 2026